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What "undifferentiated heavy lifting" actually buys you when a big client says yes now

Akhil Bhaskar's scaffolding templates absorb the setup work nobody's paid to think about — so a team scales fast on a big deal without five conventions accumulating in one codebase.
October 26, 2025 by
What "undifferentiated heavy lifting" actually buys you when a big client says yes now
Jon Scheele

This deep dive expands on the Loop Asia conversation with Akhil Bhaskar, AWS.


Akhil Bhaskar built opinionated scaffolding templates into his team's software catalog for a reason that has nothing to do with elegance: contractor economics. "In order to make the contractors whose time is valuable, and where we're paying pretty decent rates, being utilised as efficiently as possible... we put in a lot of these opinionated aspects of how should you do certain things." Language chosen. Libraries chosen. Style guide chosen. GitOps path chosen. "All they have to do is build the logic that sits inside of it."

That's the problem every Head of Professional Services or COO hits when a big deal closes: scale fast without arguing over conventions, or ship something that becomes next year's maintenance nightmare.

The trap in the obvious response

The instinctive move when requirements outstrip your bench is to add people. But more people without more structure multiplies decisions, not velocity: which framework, which patterns, which review. Everyone joining mid-scramble either re-litigates choices already made or quietly makes their own, and soon you have five conventions in one codebase. That costs nothing today. Eight months from now, when the client wants a change, nobody can tell which pattern the module follows.

Bhaskar's fix isn't a policy document nobody reads. It's a scaffold: run it and get a working, conformant starting point in minutes, decisions already encoded rather than described. It absorbs what he, borrowing an AWS phrase, calls "undifferentiated heavy lifting" — setup that has to happen but isn't what anyone's paid to think about — so thinking time goes to the client's problem, not the plumbing.

The compounding second-order benefit

What makes this more than a productivity trick is what falls out for free: the scaffold feeds structured data into the catalog, so Bhaskar gets documentation, authorship, and dependency tracking without asking anyone to maintain it separately — tags, who built what with which libraries. That's the visibility a Head of Professional Services needs when a client wants a status update mid-implementation, or the engagement gets handed to a new team six months in. The golden path isn't just faster onboarding — it's the same hygiene that let Bhaskar's team answer a CIO in two hours instead of two weeks.


Scaling a delivery team fast after a big deal closed, without shared conventions in place?

The architecture decisions and golden paths that let a team scale without becoming unmanageable — built into the path, not bolted on after the deadline.

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